The main focus of this training is on providing participants with the skills to enable them to address workplace conflict and performance issues proactively.
The target audience will be managers, supervisors and team leaders, both those new to managing people effectively and experienced managers.
This course aims to help managers to address workplace conflict and performance issues proactively against a backdrop of increasingly complex employment legislation. The course will show you the skills to:
"Chris was a brilliant trainer. He gave very detailed, clear explanations and laid out the day so it was clear about what we would be learning, and how each section led into eachother. I really enjoyed the training!"
"This course was excellent and I would strongly recommend it to colleagues"
"This is the best course I have attended. The content was far more interesting the I ever imagined and the trainer very informative with his approach. I have passed on some points to my team already. I believe all staff should take this course."
Comments from recent delegates
Parking around St. Mary's House is scarce due to limited parking.