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Records Management Master Class

Microsoft Teams Webinar, n/a
Admin Contact
Corporate Training Mail Box (
Target Audience
target audience
Course Types
Course categories
ORBIS Leadership and Management / ESCC Assessment & Care Management / ESCC Directly Provided Services / Practical Skills and Self Development / ESCC Staff
Leadership, Management and Supervision
Course description

This training course gives staff in-depth knowledge and understanding of the key concepts in records management, how managing records aids compliance with legislation and business functions while enabling more efficient working, and the practical approaches for gaining control over records.

The Master Class is split into four sessions across four weeks, and covers:

  • Definitions and concepts, and what they mean in practice.

  • Records management and the law.

  • Retention schedules and how to dispose of records.

  • Key tools and methods for organising your records effectively.

These relate to managing records in all formats, including paper and digital.

Each Master Class session will be delivered remotely, via MS Teams. A short activity task will be set at the end of each session, for participants to complete and submit before the next one.

Throughout the course there are opportunities to raise records management issues and concerns you may have about the records your team handles. The trainer and colleagues in other teams and departments are on hand to find solutions and discuss best practice tools and how to implement them effectively.

Training objectives

To provide in-depth training about records management and ways that staff can gain better control over their records in line with ESCC policies and best practice.

The Master Class is aimed at senior staff who have a responsibility to ensure their teams manage their records well; administrative staff who manage a lot of records for their teams; and staff whose role involves advice, guidance or understanding around the management of records and information.

Learning outcomes

A deep understanding of what good records management looks like; how it benefits efficient working, sustainable use of resources and legislative compliance.

This course will give you the tools and methods available to better manage records in practice.

Some comments from recent delegates;

"Very informative. Well set out in terms of each weekly session. The homework was helpful as it helped to consolidate learning and understand how this”

“Great course and made me think a lot.”

“Informative, good pace and well organised. I think the 'virtual' approach worked really well and the mix of interaction was appropriate. Many thanks - I found the 4 sessions really helpful and interesting.”

Additional Information

This sessions will be delivered remotely via Microsoft Teams.

Once your place is confirmed, please be sure to check your inbox for the invitation to the session and ACCEPT that invitation.

The invitation will drop into your inbox and you will receive a reminder approximately 15 minutes before the start time to JOIN that day's session, which you should click at the start time for the session.

Start Date
Friday 25 September 2020
End Date
Friday 16 October 2020
Closing Date
Thursday 24 September 2020
10:00 - 11:30
Maximum Places
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