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Remote Corporate Training, Not a geographical location
Admin Contact
Corporate Training Mail Box (
Target Audience
All users
target audience
Course Types
Course categories
ESCC Assessment & Care Management / ESCC Directly Provided Services / Practical Skills and Self Development / ESCC Staff
Communication / Core Skills and Knowledge
Course description

Effective communication techniques are vital for anyone who needs to manage or influence other people to achieve desired results.

This half day course will help participants gain a greater understanding of communication, message management and will also learn how to enhance their natural communication skills.


In order to aid your learning, please complete the pre-course work (will be sent to you via email) and ensure you bring it with you on the day of the training session

Training objectives
Learning outcomes

By the end of the course delegates will have discovered:

  • the communication cycle

  • understanding of communication processes

  • the 4 core styles of communication

  • how to better your own communication with people around you 

Additional Information

Delegates' email addresses as registered on the portal will be provided to the trainer for the purpose of conducting this training only.

Delegates should ensure that their work (not personal) email addresses are recorded - check and update as necessary through 'My Profile and Bookings/Change Contact Details'.

This training will be delivered using Microsoft Teams


Start Date
Monday 17 May 2021
End Date
Monday 17 May 2021
Closing Date
Sunday 16 May 2021
09:30 - 12:30
Maximum Places
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Number of Sessions