View Details

Crisis Communications in Emergencies

Remote Corporate Training, Not a geographical location
Admin Contact
Corporate Training Mail Box (
Target Audience
All users
target audience
Course Types
Course categories
Emergency Planning
Core Skills and Knowledge
Course description

This course is available to all people with a role in Emergency Management / Business Continuity

In the fast moving world of crisis communications it is essential to be primed and ready to react. This course builds the knowledge and confidence needed to get your message out to the right people.

Our course provides delegates with the tools to warn, inform and advise the public effectively, using both traditional and modern methods of communication.

Designed to give you the most up-to-date and professional understanding of the way modern media works, our Associates are no strangers to crisis communications in an emergency.

Discuss and compare best practices with other professionals as we cover a full range of media from conventional print to digital platforms, while also holistically learning to create and manage an integrated presence.

Training objectives


To enable delegates to acquire the knowledge and confidence to respond to any emergency situation; deploying media and communications strategies in support of Incident Commanders to safeguard those at risk, reassure the wider public and keep our own staff informed.

Learning outcomes

By the end of the course, you will be able to:

  • Conduct a critical analysis of your organisation’s emergency media and communications plan, ensuring it is fit for purpose

  • Identify good practice in working with the news media

  • Prepare interview briefings and press conferences for Senior Officers

  • Describe the most popular social media platforms, Twitter, Facebook and YouTube, as well as less-familiar social tools for monitoring and mapping

  • Understand how effective monitoring of social media can improve situational awareness

Additional Information

Training will be delivered via the EPC Connected Learning Suite

Start Date
Wednesday 2 February 2022
End Date
Thursday 3 February 2022
Closing Date
Tuesday 1 February 2022
09:00 - 17:00
Maximum Places
Login to view cost

Need more time?

For security reasons your session is about to expire. You will be automatically signed out in

To continue your session, select Stay Signed In.