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Creative Thinking and Continuous Improvement

Remote Corporate Training, Not a geographical location
Admin Contact
Corporate Training Mail Box (
Target Audience
All users
target audience
Course Types
Course categories
ESCC Assessment & Care Management / ESCC Directly Provided Services / Practical Skills and Self Development / ESCC Staff / Voluntary and Community Sector
Leadership, Management and Supervision / Personal Development
Course description

Creative Thinking & Continuous Improvement programme has been developed to give managers and staff the tools, techniques and practice the skills in order to be more efficient, think of new ideas, and take the initiative and responsibility for improvement ideas, using Kaizen and creative thinking techniques.

The programme has been split into two half day modules – Creative Thinking – 3 hours, and Continuous Improvement – 3 hours, delivered on a virtual platform.


Training objectives

  • Use creative thinking tools for new ideas to achieve your objectives

  • Take away the ‘5 step plan’ – a technique for thinking through problems and objectives to implementation

  • Be able to run your future meetings as thinking environments

  • Learn the fundamentals of Continuous Improvement in order for it to be taken forward as a philosophy within your part of the organisation

  • Use VAFA – Value Added Flow Analysis to look at current processes and identify waste

This course is suitable for managers or staff who would like to learn how to solve problems creatively and how to encourage colleagues to do the same.

Learning outcomes

Benefits of the programme

  • Create more ideas for projects

  • Be able to facilitate creative thinking in others

  • Question the norm and “challenge the way it’s done”

  • Save time and resources

  • Learn to use techniques such as random word, problem reversal, 5 whys, mind mapping, thinking hats, how do they do it, and other tools.

Additional Information

This training will be delivered via Microsoft Teams.

Delegates' email addresses as recorded on the ESCC Learning Portal will be provided to the training providers for the purposes of this training only.

It is therefore important that you check your Learning Portal account and ensure that your ESCC allocated email address is recorded, as opposed to a personal email address.


Once your place is confirmed, please keep a look out for an invitation to join the sessions and ACCEPT.

That will drop into your Outlook calendar and you will receive a reminder (about) 15 minutes before the start - click JOIN MS TEAMS MEETING


If you are in Adult Social Care and require funding for this course please contact

Start Date
Monday 23 May 2022
End Date
Tuesday 24 May 2022
Closing Date
Sunday 22 May 2022
10:00 - 13:00
Maximum Places
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