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Suitable for all staff, this course provides the essential coaching skills to use with colleagues and customers.
You will develop an understanding of the core skills and have practise sessions.
Completion of this course will qualify you to enrol on the ILM Level 3 Fast Track Coaching course to further develop your skills.
If you are a supervisor or line manager we advise you doing the Coaching for Managers course.
This is a remotely delivered course consisting of two 3 hour sessions - see Additional Information for detailed scheduling
This course is for ESCC employees to train as Mental Health First Aiders to support their colleagues in the workplace. Please ensure you read the attached ‘MHFA supporting guidance and commitments’ document and the information below carefully as this contains full information about the course and the MHFA scheme.
Mental Health First Aid (MHFA) is an internationally recognised two day accredited training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. There are four sessions to this course, 2 on each of 2 days, and allowing ample time for coffee/comfort breaks.
MHFA training won’t teach you to be a therapist, but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis. The MHFA course is delivered by a quality assured Instructor accredited by the Royal Society for Public Health, who are trained to keep people safe and supported while they learn.
You’ll learn to recognise warning signs of mental ill health, and develop the skills and confidence to approach and support someone whilst keeping yourself safe.
This is a blended learning approach and requires you to complete some pre-course work. A link to the online learning will be sent to you by the trainer nearer the time. The work must be completed in order to become a qualified and accredited Mental Health First Aider.
What managers are agreeing to when approving their staff member’s attendance on this course:
What you are committing to: