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This workshop looks at the skills needed by managers to get the most from these discussions, including how to tackle poor performance and how to further motivate high performers.
It will consist of 2 x half day, interactive, virtual classroom sessions, spaced 1 week apart. The course will use a case study to explore specific issues, particularly around dealing with staff who are struggling to perform well.
Each session will have trainer input, group work discussion and practice.
After day one, delegates will plan actions that they will undertake between day one and day two.
It is essential that you complete the "Maximising Performance" elearning module & pre-course work prior to attending this workshop.
Any specific questions regarding supervision and appraisal can be sent to the trainer up to five days before the course, to help contextualise the sessions. There will be a case study, the first part of which will need to be read before day one.
Essential Information
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 06 November 2020 | 09:00 - 12:30 | Remote Corporate Training | Map |
| 2 | 13 November 2020 | 09:00 - 12:30 | Remote Corporate Training | Map |
Suitable for all staff, this course provides the essential coaching skills to use with colleagues and customers.
You will develop an understanding of the core skills and have practise sessions.
Completion of this course will qualify you to enrol on the ILM Level 3 Fast Track Coaching course to further develop your skills.
If you are a supervisor or line manager we advise you doing the Coaching for Managers course.
Essential Information
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 13 November 2020 | 09:30 - 16:30 | East Sussex Training & Development Centre (St Mary's House) | Map |
Suitable for all staff, this course provides the essential coaching skills to use with colleagues and customers.
You will develop an understanding of the core skills and have practise sessions.
Completion of this course will qualify you to enrol on the ILM Level 3 Fast Track Coaching course to further develop your skills.
If you are a supervisor or line manager we advise you doing the Coaching for Managers course.
This is a remotely delivered course consisting of two 3 hour sessions - see Additional Information for detailed scheduling
Essential Information
| Session | Session Date | Session Time | Session Venue | Map |
|---|---|---|---|---|
| 1 | 06 November 2020 | 09:30 - 12:30 | Remote Corporate Training | Map |
| 2 | 13 November 2020 | 09:30 - 12:30 | Remote Corporate Training | Map |