Following government advice, ESCC have made the decision to postpone or cancel some face to face training.
This decision has been made in light of the national concerns about the spread of the coronavirus (COVID - 19). Please see individual courses for more information.

Search for Learning and Development Services and Pathways

Course Type
7 courses found

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Code: ESC/20/332 An Introduction to Telephone Skills Including Managing Aggression (Cancelled)

This course will provide you with the knowledge and confidence to work effectively on the telephone including feeling confident with aggressive calls.

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/402 LAS (Liquid Logic Adults) Search and View


LAS Search and View is a half day of training for East Sussex County Council users to familiarise themselves with the Adults Liquid Logic platform. This course is designed to show you how to navigate Liquid Logic, find clients and view case data and includes viewing scanned images held within ECaseFile

This course is for anyone joining an ESCC team that uses LAS whether to view client data or input data into the system

As a new staff member your manager must request that a Liquid Logic account is created for you before attending this course. When the account is created you will receive an e-mail invitation to book onto this course. Existing users are welcome to book if they wish to refresh their skills.

You must complete this training in order to be able to access the LIVE system. The trainer will activate your account on attendance.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2020 13:30 - 16:30 Microsoft Teams Map

Code: ESC/20/352 Microsoft Excel 2010: Presenting Information (Cancelled)

This course is for you if you need to create clear, effective reports from Excel data which are easy to understand and highlight key information. The course covers laying out a worksheet effectively, drawing attention to particular data using conditional formatting, and presenting information on charts.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2020 09:30 - 12:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/354 Microsoft OneNote (Cancelled)

This course is for you if you want to be able to create electronic notebooks to store and organise notes you collect from the web or other documents in your filing system. You can use a Notebook to plan a project, assemble research resources for a report you are writing, or just to store ideas and information you would normally jot down on paper. Notebooks can be shared with others, allowing you to easily collaborate on projects.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2020 13:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/464 School Business Leads Forum

The summer and autumn business manager forums are for schools and academies to attend over three consecutive days across the county.

We have worked with service leads to identify the best way to still be able to deliver the content you need and we believe that a 60-90min session via Microsoft Teams will allow you to receive short updates from services as well as the valuable Q&A session.

We will share a link on the Resources page at the start of each session which will hold a repository of more detailed updates that you can review in your own time. We can then take any additional questions remotely.

These sessions are not mandatory, and you will all have the option to access the Resources link to read in your own time.

 

 

 

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2020 13:30 - 15:00 County Hall Map

Code: ESC/20/439 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2020 10:00 - 12:00 Microsoft Teams Map

Code: ESC/20/568 Work smarter with Windows and Office 365 (EVENT FULL)

Delegates' email addresses as registered on the portal will be provided to the trainer for the purpose of conducting this training only. Delegates should ensure that their work (not personal) email addresses are recorded - check and update as necessary through 'My Profile and Bookings/Change Contact Details'.

The training is expected to be delivered through Microsoft Teams.

Is this course for you?
You have recently been upgraded to Office 365 and want to use some of the new facilities and keyboard shortcuts to work more effectively.
Pre-requisites;
The course assumes that delegates are familiar with: basic Windows operations, including using a mouse, opening and saving files and working with Word, Excel and Outlook
To take part in this course, delegates will need an internet-connected device with camera and microphone, and an internet connection which can stream video in reasonable quality.



 

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2020 10:00 - 11:30 Remote Corporate Training Map