Creative Thinking & Continuous Improvement programme has been developed to give managers and staff the tools, techniques and practice the skills in order to be more efficient, think of new ideas, and take the initiative and responsibility for improvement ideas, using Kaizen and creative thinking techniques.

The programme has been split into two half day modules – Creative Thinking – 3 hours, and Continuous Improvement – 3 hours, delivered on a virtual platform.

Who Will Benefit?

This course will be of interest to anyone concerned about the consequences of biases within their homes, workplace and society, and is one of our suite of equality, diversity and inclusion courses.

This course is designed to give you guidelines and essential skills to help you writing clear and effective agendas and minutes for meetings.

More than that, this workshop will explore the ways in which you can become a more effective meetings administrator, and support your Chair more productively.

As with all Yellow Day courses, all the learning is intensely practical.

This practical and interactive course will benefit anyone who has to deliver a training session with the flexibility of being either in person or online.

The focus of the training will be on trainer self-awareness and delivery of impactful material.

This session will be remotely delivered via MS Teams. Please check the joining instructions under Additional Information.

Time pressures impact our work and personal lives as we aim to achieve higher levels of performance with less resource (time) to achieve it. The ability to manage time is an essential skill for effective people. Time management is not about cramming more work into your day, it is about doing better work, with less stress and knowing you have achieved what you set out to do. We will address how to manage your time when working from time.

Who Will Benefit?

This course will be of interest to anyone concerned about the consequences of biases within their homes, workplace and society, and is one of our suite of equality, diversity and inclusion courses.

Effective communication techniques are vital for anyone who needs to manage or influence other people to achieve desired results. During this course the participant will gain a greater understanding of communication, message management and will also learn how to enhance their natural communication skills.

In order to aid your learning, please complete the pre-course work and ensure you bring it with you on the day of the training session.

Suitable for ALL staff, this training course delivers an intermediate programme, designed to build on the learning from the e-learning courses.

Public sector organisations have a responsibility under law to provide services and support their community and workforce in a way that drives forward equality and inclusion.

Employees must develop an awareness of equality, diversity and inclusion to help them meet the needs of a diverse customer base and workforce, they need to be clear about best practice, and make their own commitment to this agenda within their roles.

This programme aims to provide a general and comprehensive training for staff across the Council that ensures a good understanding of their responsibilities for equality

All delegates are required to complete the Equality and Diversity elearning session on the learning portal before attending this session

This course offers an overview of the neurodiverse profile and practical ideas for the workplace so that you can work at your best. This course is for all staff who would like to gain a better understanding of neurodiversity, and is one of our suite of equality, diversity and inclusion courses.

What does the Neurodiversity Awareness Training cover?

• How do you recognise Dyslexia, Dyspraxia, Dyscalculia, ADHD and Autistic Spectrum Condition at work?
• How do other conditions such as anxiety and depression affect thinking and communication?
• What causes ‘neurodiversity’?
• Workplace implications - strengths, struggles, how to make reasonable adjustments
• Strategies for all workplaces

This course will provide you with the knowledge and confidence to work effectively on the telephone including feeling confident with aggressive calls.