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This course is designed to help you produce effective agendas and minutes, also to identify solutions to the difficulties you may have encountered in preparing either type of document.

This course covers general report writing and letter writing skills. You will learn about the structure and layout of reports and letters as well as understand the development steps you will use to write a report or letter. The course also covers how to use the correct tone in report and letter writing as well as identifying common grammar, spelling and punctuation errors and finally takes a look at how to proofread your writing effectively.

This one day workshop has been developed to give managers and staff the tools, techniques and time to practice the skills in order to be more efficient, think of new ideas, and eliminate waste, using creative thinking techniques.

Time pressures impact our work and personal lives as we aim to achieve higher levels of performance with less resource (time) to achieve it. The ability to manage time is an essential skill for effective people. Time management is not about cramming more work into your day, it is about doing better work, with less stress and knowing you have achieved what you set out to do.

This course aims to provide new Finance Assistants, Bursars and Business Managers an understanding of FMS and how to apply this to daily procedures, i.e. purchase orders, processing deliveries, recording and paying invoices with BACs or cheques, etc. We recommend that new Bursars and Business Managers attend both day 1 and day 2.

The training booklet will be emailed to you a week prior to the course, please remember to bring this with you.

There is no scheduled lunch break but you are welcome to bring food with you and eat it during the course.

The course is scheduled to run from 9.30 until 14.00. However, there is the availability of a Q&A session afterwards for questions specific to your school once the main training session has finished.

The course will cover:

• Legionella – what is it?
• Legislation
• Policy
• Scenarios
• Monitoring and inspection requirements
• Risk Assessment Survey
• Training procedure
• Water sampling
• Questions

To approach competency based interviews with confidence and to be able to write an effective supporting/personal statement.

The summer and autumn business manager forums are for schools and academies to attend over three consecutive days across the county. 

We have worked with service leads to identify the best way to still be able to deliver the content you need and we believe that a 60-90min session via Microsoft Teams will allow you to receive short updates from services as well as the valuable Q&A session.

We will share a link on the Resources page at the start of each session which will hold a repository of more detailed updates that you can review in your own time. We can then take any additional questions remotely. 

These sessions are not mandatory, and you will all have the option to access the Resources link to read in your own time.

This course will provide you with the knowledge and confidence to work effectively on the telephone including feeling confident with aggressive calls.

The summer and autumn business manager forums are for schools and academies to attend over three consecutive days across the county.

We have worked with service leads to identify the best way to still be able to deliver the content you need and we believe that a 60-90min session via Microsoft Teams will allow you to receive short updates from services as well as the valuable Q&A session.

We will share a link on the Resources page at the start of each session which will hold a repository of more detailed updates that you can review in your own time. We can then take any additional questions remotely.

These sessions are not mandatory, and you will all have the option to access the Resources link to read in your own time.