Creative Thinking & Continuous Improvement programme has been developed to give managers and staff the tools, techniques and practice the skills in order to be more efficient, think of new ideas, and take the initiative and responsibility for improvement ideas, using Kaizen and creative thinking techniques.

The programme has been split into two half day modules – Creative Thinking – 3 hours, and Continuous Improvement – 3 hours, delivered on a virtual platform.

This course will be delivered across 5 sessions, via Microsoft Teams, and will introduce delegates to the core skills they require to manage change and deliver projects. 

Please see additional notes for timetable of sessions

This session will be delivered remotely via Microsoft Teams. Once your place is confirmed please take note of the joining instructions under Additional Information (below).

At East Sussex Council, you work with the public, clients, suppliers and colleagues.

You give them the best services and information possible.

But sometimes, people do the wrong things and consequently there are occasional conflicts that need to be managed.

Many people don’t like handling conflict, because they don’t know how to do it.

We know that mismanaged conflict can be very costly.

Conflict situations need to be handled properly.

So, how can we best resolve conflicts; quickly, easily, and without too much negative emotion?

This free workshop will introduce the new Equality Impact Assessment paperwork in order to prepare participants for undertaking EQIAs in their service area.

Who Will Benefit?

This course will be of interest to anyone concerned about the consequences of biases within their homes, workplace and society, and is one of our suite of equality, diversity and inclusion courses.

The purpose of this one-off focus group is to contribute to the council-wide equality, diversity and inclusion learning and development review.

Please note: You must have line manager approval before booking.

This session will be remotely delivered via MS Teams. Please check the joining instructions under Additional Information.

Time pressures impact our work and personal lives as we aim to achieve higher levels of performance with less resource (time) to achieve it. The ability to manage time is an essential skill for effective people. Time management is not about cramming more work into your day, it is about doing better work, with less stress and knowing you have achieved what you set out to do. We will address how to manage your time when working from time.

Successful negotiation is an important communication skill. This course serves as an introduction to best practice negotiations, providing an understanding of the importance of influence – striving for win/win solutions.

Please note that there is some use of role playing exercises in this course, to assist with developing your skills and strategies.

This training will be delivered via Microsoft Teams, across two half day sessions (see additional information below)

Build skills in Solution Focused Facilitation to promote a constructive atmosphere.

Learn how to generate creativity and learning, manage conflict, support change and innovation.

The purpose of this one-off focus group is to contribute to the council-wide equality, diversity and inclusion learning and development review.

Please note: You must have line manager approval before booking.