Notification: Please note that this site will be undergoing essential maintenance on 31 March 2020 and will therefore be
unavailable from 14:00 for approximately 30 minutes. We apologise for any inconvenience caused.
Following government advice, ESCC have made the decision to postpone or cancel some face to face training.
This decision has been made in light of the national concerns about the spread of the coronavirus (COVID - 19). Please see individual courses for more information.

Search for Learning and Development Services and Pathways

Course Type
25 courses found

Code: ESC/20/207 Managing Your Stress Effectively (EVENT FULL) (Cancelled)

This workshop aims to give participants a better understanding of the effects of stress; physically, emotionally and behaviourally. It also looks at
your awareness of your own stress symptoms, identifying what aspects can be changed, and assists you in building on your personal coping strategies.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 23 April 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/210 An Introduction to Customer Service (Cancelled)

To ensure that staff understand and apply at all times the fundamentals of customer-service excellence. The focus being on the maintaining of high quality customer service despite the changing climate.


To ensure that ESCC staff maintain and enhance the reputation of the Council by highlighting why good customer service is vital to the on going success of ESCC. To be achieved by fulfilling all obligations within the Customer Promise and the Customer Values.

 

It is essential that you complete Our Customer Promise e-learning module prior to attending this workshop.

Essential Information
Session Session Date Session Time Session Venue Map
1 04 May 2020 09:30 - 12:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/313 Being Your Best Knowing Your Worth (Cancelled)

We can often be our worst saboteurs, not recognising that the language and behaviours we use can send out unhelpful messages about our confidence and sense of worth. At times of change and uncertainty, it is important we remain confident and send positive messages about our skills and knowledge and what we can offer to new or existing employers and customers.

Essential Information
Session Session Date Session Time Session Venue Map
1 06 May 2020 13:00 - 17:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/252 Building Personal Resilience AM Session (Cancelled)

Building Personal Resilience is a half day programme designed to help individuals understand and recognise their own stress and equip them to proactively build resilience by providing practical tools for dealing with stress.

The course offers a unique approach to stress training: it is guaranteed to be straight forward, practical and humorous. It offers a completely fresh approach to this often sensitive subject.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 07 May 2020 09:30 - 13:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/253 Building Personal Resilience PM Session (Cancelled)

Building Personal Resilience is a half day programme designed to help individuals understand and recognise their own stress and equip them to proactively build resilience by providing practical tools for dealing with stress.

The course offers a unique approach to stress training: it is guaranteed to be straight forward, practical and humorous. It offers a completely fresh approach to this often sensitive subject.

Essential Information
Session Session Date Session Time Session Venue Map
1 07 May 2020 13:30 - 17:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/462 School Business Leads Forum

The summer school business leads forums are a great opportunity to network with your colleagues and gain the latest information about current issues which may affect your role.

As usual we will work with you to build an agenda that meets your needs. This is a really informative session and enables you to ask key services directly any queries you may have as well as getting the most up to date information.

 

 

 

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 22 June 2020 09:00 - 13:00 Willingdon Community School Map

Code: ESC/20/463 School Business Leads Forum

The summer school business leads forums are a great opportunity to network with your colleagues and gain the latest information about current issues which may affect your role.

As usual we will work with you to build an agenda that meets your needs. This is a really informative session and enables you to ask key services directly any queries you may have as well as getting the most up to date information.

 

 

 

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 23 June 2020 09:00 - 13:00 Bellbrook Centre (Wealden Community Support Service) Map

Code: ESC/20/464 School Business Leads Forum

The summer school business leads forums are a great opportunity to network with your colleagues and gain the latest information about current issues which may affect your role.

As usual we will work with you to build an agenda that meets your needs. This is a really informative session and enables you to ask key services directly any queries you may have as well as getting the most up to date information.

 

 

 

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 24 June 2020 09:00 - 13:00 The Sussex Exchange Map

Code: ESC/20/222 Managing Your Stress Effectively

This workshop aims to give participants a better understanding of the effects of stress; physically, emotionally and behaviourally. It also looks at
your awareness of your own stress symptoms, identifying what aspects can be changed, and assists you in building on your personal coping strategies.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 02 July 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/223 Unconscious Bias

All employees who want a deeper understanding of what motivates, provokes and inspires them and those concerned about the consequences of unconscious biases within their workplace.

  • review: what is Unconscious Bias?
  • how does Unconscious Bias effect the workplace?
  • self-awareness: from ‘Unconscious Biases’ to ‘Conscious Choices
  • strategies for effectively managing workplace biases

Due to the nature of this topic, the maximum number of participants is 10 and a degree of openness and readiness to participate in the programme is required.

Essential Information
Session Session Date Session Time Session Venue Map
1 03 July 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map