Search for Learning and Development Services and Pathways

Course Type
11 courses found

Code: ESC/20/39 Managing Your Stress Effectively (EVENT FULL)

This workshop aims to give participants a better understanding of the effects of stress; physically, emotionally and behaviourally. It also looks at
your awareness of your own stress symptoms, identifying what aspects can be changed, and assists you in building on your personal coping strategies.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 10 January 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/28 Building Personal Resilience AM Session

Building Personal Resilience is a half day programme designed to help individuals understand and recognise their own stress and equip them to proactively build resilience by providing practical tools for dealing with stress.

The course offers a unique approach to stress training: it is guaranteed to be straight forward, practical and humorous. It offers a completely fresh approach to this often sensitive subject.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 20 January 2020 09:30 - 13:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/26 Building Personal Resilience PM Session

Building Personal Resilience is a half day programme designed to help individuals understand and recognise their own stress and equip them to proactively build resilience by providing practical tools for dealing with stress.

The course offers a unique approach to stress training: it is guaranteed to be straight forward, practical and humorous. It offers a completely fresh approach to this often sensitive subject.

Essential Information
Session Session Date Session Time Session Venue Map
1 20 January 2020 13:30 - 17:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/40 Unconscious Bias (EVENT FULL)

All employees who want a deeper understanding of what motivates, provokes and inspires them and those concerned about the consequences of unconscious biases within their workplace.

  • review: what is Unconscious Bias?
  • how does Unconscious Bias effect the workplace?
  • self-awareness: from ‘Unconscious Biases’ to ‘Conscious Choices
  • strategies for effectively managing workplace biases

Due to the nature of this topic, the maximum number of participants is 10 and a degree of openness and readiness to participate in the programme is required.

 

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 23 January 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/36 An Introduction to Customer Service

To ensure that staff understand and apply at all times the fundamentals of customer-service excellence. The focus being on the maintaining of high quality customer service despite the changing climate.


To ensure that ESCC staff maintain and enhance the reputation of the Council by highlighting why good customer service is vital to the on going success of ESCC. To be achieved by fulfilling all obligations within the Customer Promise and the Customer Values.

 

It is essential that you complete Our Customer Promise e-learning module prior to attending this workshop.

Essential Information
Session Session Date Session Time Session Venue Map
1 27 January 2020 09:30 - 12:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/74 Services 2 Schools 2020 Conference

The 2020 Services 2 Schools Conference is now ready to take bookings. The team have been working hard on creating a conference that builds on the themes explored last year, putting into practice and extending the idea of how we think creatively, have clarity on our purpose and how we can better effectively work together for the benefit of the children in our schools.

For the first time, we are opening the morning session up to Headteachers, giving you the opportunity to hear the keynote sessions together, providing the opportunity to reflect on these key messages also.

Our Keynote session will be delivered by Andy Mellor (Headteacher) and Rachel Townsend (Business Manager). Andy was president of NAHT until May 2019 and recently spoke at the Schools and Academies Show. He is a strong advocate for School Business Leaders being senior school leaders and will be delivering a session on how he has implemented this in his school.

You will also have the opportunity to take part in workshop sessions of your choice, details of which will be announced shortly and will be bookable in advance. Workshops will be focussed for each school phase, so there will be something for everyone.

Lunch and the afternoon sessions will be dedicated to Bursars and Business Managers as usual with a selection of a further two workshops and the regular slot from Sarah Rice to give you all the latest financial news and headlines.

Essential Information
Session Session Date Session Time Session Venue Map
1 30 January 2020 08:00 - 16:15 East Sussex National Map

Code: ESC/20/62 Services 2 Schools 2020 Conference- Headteacher Half Day (no lunch)

The 2020 Services 2 Schools Conference is now ready to take bookings. The team have been working hard on creating a conference that builds on the themes explored last year, putting into practice and extending the idea of how we think creatively, have clarity on our purpose and how we can better effectively work together for the benefit of the children in our schools.

For the first time, we are opening the morning session up to Headteachers, giving you the opportunity to hear the keynote sessions together, providing the opportunity to reflect on these key messages also.

Our Keynote session will be delivered by Andy Mellor (Headteacher) and Rachel Townsend (Business Manager). Andy was president of NAHT until May 2019 and recently spoke at the Schools and Academies Show. He is a strong advocate for School Business Leaders being senior school leaders and will be delivering a session on how he has implemented this in his school.

You will also have the opportunity to take part in workshop sessions of your choice, details of which will be announced shortly and will be bookable in advance. Workshops will be focussed for each school phase, so there will be something for everyone.

Lunch and the afternoon sessions will be dedicated to Bursars and Business Managers as usual with a selection of a further two workshops and the regular slot from Sarah Rice to give you all the latest financial news and headlines.

Essential Information
Session Session Date Session Time Session Venue Map
1 30 January 2020 08:00 - 16:15 East Sussex National Map

Code: ESC/20/63 Services 2 Schools 2020 Conference- Headteacher Half Day (with lunch)

The 2020 Services 2 Schools Conference is now ready to take bookings. The team have been working hard on creating a conference that builds on the themes explored last year, putting into practice and extending the idea of how we think creatively, have clarity on our purpose and how we can better effectively work together for the benefit of the children in our schools.

For the first time, we are opening the morning session up to Headteachers, giving you the opportunity to hear the keynote sessions together, providing the opportunity to reflect on these key messages also.

Our Keynote session will be delivered by Andy Mellor (Headteacher) and Rachel Townsend (Business Manager). Andy was president of NAHT until May 2019 and recently spoke at the Schools and Academies Show. He is a strong advocate for School Business Leaders being senior school leaders and will be delivering a session on how he has implemented this in his school.

You will also have the opportunity to take part in workshop sessions of your choice, details of which will be announced shortly and will be bookable in advance. Workshops will be focussed for each school phase, so there will be something for everyone.

Lunch and the afternoon sessions will be dedicated to Bursars and Business Managers as usual with a selection of a further two workshops and the regular slot from Sarah Rice to give you all the latest financial news and headlines.

Essential Information
Session Session Date Session Time Session Venue Map
1 30 January 2020 08:00 - 16:15 East Sussex National Map

Code: ESC/20/5 Being Your Best Knowing Your Worth

We can often be our worst saboteurs, not recognising that the language and behaviours we use can send out unhelpful messages about our confidence and sense of worth. At times of change and uncertainty, it is important we remain confident and send positive messages about our skills and knowledge and what we can offer to new or existing employers and customers.
 

Essential Information
Session Session Date Session Time Session Venue Map
1 03 March 2020 13:00 - 17:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/29 Building Personal Resilience AM Session

Building Personal Resilience is a half day programme designed to help individuals understand and recognise their own stress and equip them to proactively build resilience by providing practical tools for dealing with stress.

The course offers a unique approach to stress training: it is guaranteed to be straight forward, practical and humorous. It offers a completely fresh approach to this often sensitive subject.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 16 March 2020 09:30 - 13:00 East Sussex Training & Development Centre (St Mary's House) Map