Search for Learning and Development Services and Pathways

Course Type
21 courses found

Code: ESC/19/253 ESCC Managers Brief Bite: Managing Grievance and Discipline

This brief bite will provide managers that manage ESCC employees with information and advice on handling grievances and disciplinary.

Essential Information
Session Session Date Session Time Session Venue Map
1 18 November 2019 09:00 - 10:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/19/256 ESCC Managers Brief Bite: Probation, Appraisals and Performance Management

This brief bite will provide managers that manage ESCC employees information on the policies and procedures associated with Probation, Appointment Support Appraisals and Performance Management.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 18 November 2019 10:45 - 12:15 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/19/183 Managing Mental Health Training

This Workshop will enable delegates to positively support and manage staff who are experiencing mental ill health. The focus of the course will be on practical ways to manage and support positive mental well-being for all staff including employees who are experiencing stress and distress.

Essential Information
Session Session Date Session Time Session Venue Map
1 18 November 2019 09:30 - 12:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/19/125 Commercial Awareness for Managers

As the public sector is increasingly opened up as a commercial market in which organisations compete against each other and the private sector for contracts, the need for key staff to have commercial skills is paramount.

 

This one day workshop will help managers understand some of the fundamental elements of thinking and acting commercially. In a practical way it helps managers understand and focus around customers, understand the competitive environment they are operating in and position themselves in the market based on their strengths and weaknesses, the competition and the customers.

 

This workshop will also help managers look at costs and pricing, brand, culture and people and the need to be focused and intentional about doing the few things that will lead to the most success. You will leave with a practical action plan for commercially developing your service.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 December 2019 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/19/412 Improving Financial Management - Budget Monitoring

Sound financial management is ever more crucial as we face the growing challenge of delivering services with reduced funding.

To help meet the challenges, we are offering 2 classroom based courses that will help you to understand the financial environment we work in and equip you with the knowledge and skills to make sound financial decisions.

We all have a responsibility to make the most of every pound and the decisions we make every day impact on value for money for our residents.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 10 December 2019 13:00 - 17:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/19/136 Negotiation Skills

Successful negotiation is an important communication skill. This course serves as an introduction to best practice negotiations, providing an understanding of the importance of influence – striving for win/win solutions.

Please note that there is some use of role playing exercises in this course, to assist with developing your skills and strategies.

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 13 December 2019 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/37 Performance Booster: Managing Negativity

In these days of constantly changing working practises, restructuring and redundancies this kind of statement is all too common in the workplace.

The problem with negativity is – it’s infectious! This course can help managers deal with negativity, stop it spreading and help staff to regain their enthusiasm and motivation.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 27 January 2020 13:00 - 14:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/38 Performance Booster: Transactional Analysis

Transactional Analysis (TA) is a well proven aide to communication and teamwork and many organisations have benefited from its implementation.

TA is also a powerful tool for managing change and dealing with negativity and conflict in the workplace.

This course outlines the basic principles and skills of Transactional Analysis and how to apply them in day to day work situations.

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 27 January 2020 15:00 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/53 ESCC Managers Brief Bite: Managing Grievance and Discipline

This brief bite will provide managers that manage ESCC employees with information and advice on handling grievances and disciplinary.

Essential Information
Session Session Date Session Time Session Venue Map
1 30 January 2020 09:00 - 10:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/54 ESCC Managers Brief Bite: Probation, Appraisals and Performance Management

This brief bite will provide managers that manage ESCC employees information on the policies and procedures associated with Probation, Appointment Support Appraisals and Performance Management.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 30 January 2020 10:45 - 12:15 East Sussex Training & Development Centre (St Mary's House) Map